Shipping & Delivery Policy

Fast, reliable shipping across India with Delhivery and Shiprocket

Last updated: 8/2/2025
Our Shipping Partners

At Jewellevery, we partner with India's leading logistics providers - Delhivery and Shiprocket - to ensure your precious jewelry reaches you safely and on time. We serve customers across all Indian states and union territories.

Shipping Partners

Delhivery

  • • Premium express delivery service
  • • Real-time tracking updates
  • • Cash on Delivery (COD) available
  • • Coverage across 15,000+ pin codes
  • • Professional handling of precious items

Shiprocket

  • • Multi-courier aggregation platform
  • • Best rates and fastest delivery
  • • Advanced tracking system
  • • Pan-India coverage
  • • Secure packaging standards
Order Processing & Shipping Time

Processing Time: 1-2 business days (excluding weekends and holidays)

Metro Cities (1-3 days)

  • • Mumbai, Delhi, Bangalore
  • • Chennai, Hyderabad, Kolkata
  • • Pune, Ahmedabad, Jaipur
  • • Express delivery available

Other Cities (3-7 days)

  • • Tier 2 & 3 cities
  • • Rural areas
  • • Remote locations
  • • Subject to courier availability

Note: Delivery times may vary during peak seasons, festivals, or adverse weather conditions

Shipping Costs

Free Shipping

  • • Orders above ₹999
  • • All metro cities
  • • Standard delivery
  • • Valid for first-time customers

Paid Shipping

  • • Orders below ₹999: ₹99
  • • Express delivery: +₹150
  • • Remote areas: +₹50
  • • International shipping: Custom rates

COD Charges: Additional ₹50 for Cash on Delivery orders

Order Tracking & Updates

We provide comprehensive tracking information for all orders:

  • Order Confirmation: Email and SMS within 2 hours of order placement
  • Shipping Notification: Tracking number and courier details
  • Real-time Updates: SMS and email notifications at each stage
  • Delivery Confirmation: Final delivery status and feedback request
Delivery Areas

Served Areas

  • • All 28 states and 8 union territories
  • • 15,000+ pin codes covered
  • • Metro, tier 1, 2, and 3 cities
  • • Most rural areas and villages

Restricted Areas

  • • Jammu & Kashmir (select areas)
  • • North Eastern states (remote areas)
  • • Andaman & Nicobar Islands
  • • Lakshadweep

Note: For restricted areas, please contact our customer support for alternative delivery options

Packaging & Safety

We take extra care in packaging your precious jewelry to ensure it reaches you in perfect condition:

Packaging Features

  • • Tamper-proof packaging
  • • Bubble wrap protection
  • • Jewelry boxes with padding
  • • Waterproof outer covering
  • • Fragile item handling

Safety Measures

  • • Insurance coverage
  • • Signature required delivery
  • • Photo proof of delivery
  • • Secure handling protocols
  • • 24/7 customer support
Delivery Issues & Solutions

Common Issues

  • • Address not found
  • • Recipient not available
  • • Incorrect contact number
  • • Restricted delivery area
  • • Weather-related delays

Our Solutions

  • • Multiple delivery attempts
  • • Customer support assistance
  • • Alternative delivery options
  • • Real-time issue resolution
  • • Compensation for delays
Contact Us

For any shipping or delivery related queries, please contact us:

Email: support@jewellevery.com

Phone: +91 98765 43210

Address:

JEWELLEVERY Nearby Sikandar Lediese Tailor's
Locality/Sub Locality: Tandalja
City/Town/Village: Vadodara
District: Vadodara
State: Gujarat 390012

This shipping and delivery policy is subject to change. We will notify customers of any significant updates. For the most current information, please check this page regularly.